Smart
and connected office is a technologically integrated office whereby
all the working processes in an organization are made simpler and
flexible by extensive use of network based devices. Such integration
enables the employees in performing their office tasks efficiently
and enables the organizations in generating revenues by coordinating
the various functions and reducing the power consumption by
implementing eco-friendly processes. Over the traditional office
systems, smart and connected office concepts effectively address data
security issues, delays in performing various tasks and forgery.
On
the basis of building types, smart and connected office market is
segmented into new buildings and retrofit buildings. On the basis of
solution type, the smart and connected offices is segmented into
smart HVAC control systems, fire and safety control systems, audio
and video conferencing systems, energy management systems, security
and access control systems, smart lighting systems and others. Smart
HVAC control systems include smart thermostats, pumps and fans,
actuators, dampers, heating and cooling coils, control valves and
sensors. The fire and safety control systems include fire security,
emergency response systems and others. The audio and video
conferencing systems include touch screens and keypads, multimedia
room controllers, home theatre systems and audio and volume controls.
The energy management systems include smart meters and smart
appliances. The security and access control systems include card
based systems, biometric systems, surveillance cameras and intrusion
alarm systems. The smart lighting systems comprises transmitters,
receivers, dimming and switching actuators, controllable breakers,
relays and occupancy sensors. On the basis of communication
protocols, the smart and connected office market is segmented into
Modbus, KNX/EIB, LonWorks (local operating network), Zigbee, BACnet,
Nema and DALI (Digital Addressable Lighting Interface).
Increasing
work-on-the-go culture and Bring your Own Device (BYOD) is one of the
major factors that are fuelling the growth of smart and connected
offices market. Now-a-days business enterprises are promoting the use
of mobile devices so as to permit employees in carrying out various
tasks such as accessing emails and managing official documents while
on the move. This enhances employee satisfaction rate and increases
productivity. The smart and connected offices concept is able to
integrate such devices and provides real-time data for faster
decision making. Stiff competition among the companies to adopt high
innovation concepts is another factor contributing the growth of
smart and connected offices market. To be competitively ahead, many
companies are adopting the concept of smart and connected offices to
respond to the needs of employees and keep a track of them. The
proliferation of the internet economy with increasing bandwidths has
further contributed to the smart offices concept by integrating smart
phones and tablets for efficiently carrying out different tasks.
However,
one of the major restraints affecting the growth of smart and
connected offices concept is the security risks that are associated
with hand-held devices. There is a high possibility of unauthorized
access where the users enter without abiding by the company policies
and procedures. Another restraint is that such concepts are
associated with huge financial investments. When business
organizations invest in such technologies, they expect a considerable
amount of returns. In some cases the returns are not fully realized
due to the unwillingness of the employees to adapt to such systems.
Since smart offices are a long term investment, smaller business
organizations are reluctant to initiate such investments.
To
increase revenues and cater to the increasing demand of smart
offices, the major players in this market are further penetrating the
market by expanding their business operations. For instance, Crestron
Electronics, Inc., one of the major players in this market, recently
opened their regional office in Dubai. The other players in the
market include United Technologies Corporation, Siemens AG, Johnson
Controls, Inc. and Honeywell International Inc.
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