Web
conferencing or webinar is a type of RTC (real-time communications).
In web conferencing several computer users with Internet connection
can see similar screen in their Web browsers. It is a service that
permits conferencing events to be shared with the remote locations.
Web conferencing can also be referred as online workshops interactive
conferences. This service uses Internet technologies, mainly on
TCP/IP connections. Web conferencing allows multicast communications
and real-time communications (point-to-point) from one sender to
multiple receivers. It provides data streams of voice, text-based
messages, and video chat to be shared across dispersed locations.
This service permits users to execute seminars and business meetings,
presentations, demonstrations among others. It also offer direct
customer support and provide online education.
Web
conferencing offers efficient way to demonstrate products online,
present information and collaborate with customers. In a web
conference, every participant with their own computer is connected to
other user by means of the internet. It is the most advanced
technique employed by organizations to reach their customers at
flexible times at the same time providing digital work place and
saving travel cost. The most efficient web conferencing solutions
need high-speed Internet connections at user sites. Some of the
popular web conferencing services comprise features such as
full-motion video, voice over IP (VoIP) and texting.
Web
conferencing offers several advantages to businesses in different
ways. It reduces geographic barriers for business teams who work on
specific business processes. Web conferencing cut expenses by
reducing cost for several activities. Web conferencing has become
preferred method over travelling and other traditional communication
methods due to worldwide economic trends. Web conferencing eases
training activities for employees in different locations. Enterprises
can benefit from engaging with external constituents such as
customers and business partners to build relationships using web
conferencing tools.
With
the improvements in web cameras, information technology and the
internet, communicating by means of web has become effective and
efficient. This has lead to renowned interest in web conferencing
communication over the past couple of years. Web conferencing mainly
driven by wider deployments and larger base of service users. There
is an accelerated adoption pace of web conferencing services as it
offers potential cost savings and productivity enhancements.
Requirement for flexible work styles, rapid pace of technology change
and ongoing workplace transformation are further supporting the web
conferencing market growth.
The
ideal web conferencing software must have threaded discussions within
conferences, host tools and speed, filter and search tools for
readers, separate conferences for broad subject groups and access
control among others. Different web conferencing services providers
provide service on a nominal monthly subscription. WebEx MEetMe Now,
Citrix GO To Meeting, Microsoft Office Live meeting, Acrobat Connect
Professional and IBM Sametime are some of the leading web
conferencing software.
Some
of the key participants in this industry include PowWow365, Adobe
Connect, Calliflower, Cisco WebEx, Elluminate, GoToWebinar, Epiphan
Systems, ACT Conferencing, Genesys Meeting Center, IBM Sametime, eXo
Platform with Weemo, VeriShow, InterCall, BigBlueButton, Mikogo,
Oracle Beehive, Netviewer, RHUB Communications Inc., Skype, Starlight
Networks StarLive, OmNovia Technologies, TeamViewer, VenueGen,
TimeBridge and Voxeet among others.
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